Your Rights as a Payday Advance Customer
As a payday advance customer, you are entitled to very important rights when transacting with a CFSA member company. To ensure that you are treated fairly, CFSA members abide by Industry Best Practices. These best practices are designed to ensure that you are served in a lawful, courteous and professional manner.
This section outlines the CFSA’s Customer Bill of Rights. Please review them carefully and keep them in mind when doing business with one of our member companies.
The Basics
CFSA Payday Advance Customer Bill of Rights
How to File a Customer Complaint
CFSA Procedures for Responding to Customer Complaints

















